Automated 24/7 AI-Driven Customer Support & Lead Capture on WhatsApp
Your customers are already messaging you on WhatsApp — the question is whether someone's actually replying at 11 PM, on a Sunday, or during your lunch break. A properly built WhatsApp chatbot never misses a message, qualifies leads instantly, and answers the questions your team answers fifty times a day, automatically.
Starting at ₹9,999 / $129 — Get Started →
Why Every Business Needs a WhatsApp Chatbot in 2026
WhatsApp messages get opened at rates of 95-98%, compared to under 25% for email — meaning it's already the channel your customers pay the most attention to. But most businesses only staff WhatsApp during working hours, if at all consistently. Every missed message is a potential lead going to a competitor who replies faster. A chatbot closes that gap completely — responding instantly, any time, to any number of customers at once.
What Your SmartFiQ WhatsApp Chatbot Does
Instant Response, Every Time
The moment a customer messages, your chatbot replies immediately — no more losing leads because nobody saw the message for three hours.
Smart Lead Qualification
Instead of a generic FAQ bot, we build conversation flows that ask the right qualifying questions — budget, requirement, location, timeline — so your sales team only spends time on leads that are actually ready to convert.
FAQ Automation
Pricing, availability, location, working hours, product details — all the repetitive questions your team answers daily are handled instantly by the bot, freeing your team to focus on closing sales, not repeating information.
Human Handoff When It Matters
When a conversation needs a real person — a complex question, a complaint, a high-value negotiation — the bot smoothly hands the conversation to your team, with full context already captured, so customers never have to repeat themselves.
Multi-Language Support
Built to handle Hindi, English, or Hinglish conversations naturally, matching how your actual customers message you.
CRM & Booking Integration
Every conversation, lead, and captured detail can flow directly into your CRM or booking calendar — no manual data entry, no leads falling through the cracks.
How We Set It Up
- Business & Flow Mapping — We understand your most common customer questions and your sales process to design the right conversation flow.
- WhatsApp Business API Setup — We handle the technical setup and verification through an official provider — done right, the first time.
- Chatbot Flow Build — Custom-built conversation flows specific to your business, not a generic template.
- Integration — Connected to your CRM, calendar, or order system as needed.
- Testing — We test real conversation scenarios before going live to make sure the bot handles edge cases gracefully.
- Launch & Monitoring — Your chatbot goes live, and we help you monitor and refine it based on real customer conversations.
Who This Is For
- Businesses currently losing leads due to slow or inconsistent WhatsApp response times
- Service businesses (clinics, salons, gyms, real estate, education) with repetitive customer questions
- E-commerce and D2C brands wanting instant order and product query handling
- Any business wanting to capture and qualify leads around the clock, not just during office hours
Frequently Asked Questions
Do I need the WhatsApp Business API for a chatbot?
Yes, full automation requires the WhatsApp Business API (not the free WhatsApp Business app). We handle this setup and verification for you.
Will the chatbot sound robotic?
No — we design natural, conversational flows in the tone of your brand, and it clearly identifies itself as an assistant while still feeling helpful and human, not scripted.
Can the chatbot handle Hindi and Hinglish?
Yes, we build flows that handle Hindi, English, and Hinglish conversations, matching how your customers actually message.
What happens if the bot can't answer a question?
The conversation is automatically handed off to your team with full context, so the customer experience stays smooth.
Can it integrate with my existing CRM or booking system?
Yes — we build integrations so every WhatsApp conversation and lead is automatically captured in your CRM, spreadsheet, or booking calendar.
How long does setup take?
Most WhatsApp chatbot setups are completed within 5-10 days, depending on the complexity of your conversation flows.
Stop Losing Leads to Slow WhatsApp Replies
Get a WhatsApp chatbot that captures every lead, answers instantly, and works 24/7 — even while you sleep.
Pricing: Starting at ₹9,999 / $129